Terms and Conditions

1. General Information

Paloma Aesthetics provides non-surgical aesthetic procedures for its patients. The information on this website is for informational purposes only and should not be considered medical advice. Always seek guidance from qualified medical professionals regarding medical conditions or treatments.

1.2 Website Changes

We may update and modify our website periodically to reflect service changes, user needs, or business priorities. We will aim to provide reasonable notice for major changes.

1.3 Terms Amendments

We may revise these terms at any time. Every time you use our website, please check the terms to ensure you understand the conditions that apply. These terms were last updated on 24/10/24.

1.4 Website Access

Our Website is provided free of charge. We do not guarantee continuous, uninterrupted availability of our website or its content. We reserve the right to suspend, withdraw, or limit access to parts of or the entire website for business and operational reasons. Reasonable notice will be provided where possible.

Users must ensure that anyone accessing our website via their connection complies with these terms and any other applicable terms.

2. Security

Account Safety

If you are provided with a user identification code, password, or any other security detail, you must treat such information as confidential and not disclose it to any third party. We have the right to disable any security credentials if, in our opinion, you have violated these terms.

If you suspect unauthorized use of your security details, promptly notify us using the contact details provided below.

3. Acceptance of Terms

By accessing or using our website, you agree to be bound by these terms and conditions. Paloma Aesthetics reserves the right to modify these terms at any time, and continued use of the Website constitutes acceptance of the changes.

4. Medical Disclaimer

The content on this website, including text, graphics, and images, is intended for informational purposes only and should not replace professional medical diagnosis or treatment.

Our website contains links to third-party websites. These links are provided for information only and should not be interpreted as an endorsement. Paloma Aesthetics has no control over third-party content.

Consult a healthcare provider before making decisions based on information from this site. Paloma Aesthetics is not liable for health-related issues arising from using information on this website.

5. Appointments and Services

Bookings: Appointments can be made online, by phone, or in person, subject to availability.

Cancellations: We require at least 48 hours' notice for cancellations or rescheduling.

Services: We offer a range of aesthetic services, including botulinum toxin injections, dermal fillers, chemical peels, and more. Visit our services page for detailed offerings.

Refusal of Treatment: : We reserve the right to refuse treatment when deemed inappropriate. The clinician’s decision is final. We do not treat individuals under 18 years of age.

6. Payment Terms

Fees: All services are subject to fees, except for the first consultation, which is offered free with an initial deposit. If you choose not to proceed with treatment, your deposit will be refunded within 10 working days.

Payment: Payments can be made via cash, credit/debit card, or other methods specified by the centre. Payment is required at the time of service unless agreed otherwise.

7. Confidentiality and Privacy

We are committed to protecting your personal data. All personal information shared with Paloma Aesthetics is handled per our Privacy Policy. Patient records are confidential and will not be disclosed without consent unless required by law.

8. Acceptable Use Policy

This section outlines the acceptable use of our Website, setting content standards for user interactions.

8.1 Prohibited Uses

You may use our website only for lawful purposes. Prohibited activities include:

• Violating any local, national, or international law.
• Engaging in unlawful or fraudulent activities.
• Harming or attempting to harm minors.
• Bullying, insulting, intimidating, or humiliating others.
• Sending unsolicited advertising, spam, or promotional materials.
• Introducing harmful software like viruses, trojans, worms, etc.
• Reproducing or copying content without permission.
• Unauthorized access, interference, or disruption of our systems, network, or third-party systems.

8.2 Content Standards

Contributions to our Website (posts, comments, etc.) must:

• Be accurate (where stating facts).
• Reflect genuinely held beliefs (where stating opinions).
• Comply with laws applicable in England and Wales.

Contributions must not:

• Be defamatory, obscene, offensive, or discriminatory.
• Promote violence, illegal activities, or discrimination.
• Contain misleading information, breach confidentiality, or violate copyright.
• Harass or intimidate others or invade their privacy.
• Advocate unlawful behaviour or be offensive in nature.

8.3 Breach of Policy

Breaching the Acceptable Use Policy may lead to:

• Immediate suspension or termination of your website access.
• Removal of offending contributions.
• Issuance of a warning or legal action against you.
• Disclosure of information to law enforcement as necessary.

We reserve the right to take any further action deemed appropriate.

9. Intellectual Property

All content, including text, images, logos, and design, is the property of Paloma Aesthetics and protected under copyright law. You may not reproduce or use any content without explicit written permission.

10. Limitation of Liability

Paloma Aesthetics does not guarantee that the Website will be error-free or free of viruses. We are not liable for damages from using or inability to use the Website, or for reliance on the information provided. Our liability is limited to the maximum extent permitted by law.

11. External Links

Our website may contain links to third-party websites. Paloma Aesthetics is not responsible for the content, accuracy, or privacy practices of these sites. Accessing external links is at your own risk.

12. Governing Law

These terms are governed by English law. Any disputes arising from these terms or the use of our services are subject to the exclusive jurisdiction of the courts of England.

13. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us:

Paloma Aesthetics

Phone: +44 7966152583

Email: thiru@palomaaesthetics.com